Want to find out more about our engraving services? There are many more frequently asked questions that may answer any queries you have in our FAQ section, press the link below to view them all.
Our customer care is a key feature of the Brunel Experience, and we make all our products with efficient, high-quality standards.
Prompt attentive responses to all…
Prompt attentive responses to all queries.
Customer
Everyone was very helpful
Everyone was very helpful. The plaque looks great.
Thank you.
Rachel Clarke
Quick Delivery
I needed the plaque at very short notice and Brunel met the deadline with a great product.
Svs
Great end product and very easy website - I’m delighted
Cs
Excellent product and quick to arrive. Very happy, thank you.
Claire Cormack
Professional and hight quality.
Pete Killaly
Great experience from start to finish
Great experience from start to finish
They organized my plaque over the phone
Much easier to talk to someone rather than doing it on the website
Personal touch so important
Amazing customer service
Would highly recommend
Sue Churchill
The service i received was excellent and was advised every step of tge way what could and couldn't be done. I would recommend Brunel to anyone.
Mr Harper
First class
Great website with lots to choose from. The ordering process was easy to use. We ordered 5 Jade corporate awards and requested a preview. Our order was very quickly followed up with a phone call to say the preview was ready for our approval. We had requested a fast track order as we needed the awards quickly and we are based in the North of Scotland. The items arrived on schedule, they were very well packaged, and we were kept informed all along the process. The recipients received their awards and were blown away by the quality and beautiful engraving. A big thank you to your team for providing such an excellent, professional service and for making our event sparkle.